---
title: "Goss Supply: Let Customer Relationships Guide the Way"
description: Goss Supply Company, Inc. is a proud family-owned business in Zanesville, OH, with their eyes on the future of the industry.
image: https://blog.netplusalliance.com/hubfs/1.%20NetPlus%20Alliance/Blogs/Goss%20Supply%20truck.jpg
---

[![NetPlus](https://blog.netplusalliance.com/hubfs/NetPlus%20Logo-01.svg "NetPlus")](https://www.netplusalliance.com/)

[ JOIN TODAY ](https://www.netplusalliance.com/join/)

# Goss Supply: Let Customer Relationships Guide the Way

 September 10, 2025 by [NetPlus Alliance](https://blog.netplusalliance.com/author/netplusalliance)

![](https://blog.netplusalliance.com/hubfs/1.%20NetPlus%20Alliance/Blogs/Goss%20Supply%20truck.jpg)

[Goss Supply Company, Inc.](https://www.goss-supply.com/) is a proud family-owned business in Zanesville, OH. This Diamond member has been part of the NetPlus community since 2003, serving Ohio, West Virginia, and Pennsylvania.

![Goss Supply logo](https://blog.netplusalliance.com/hs-fs/hubfs/1.%20NetPlus%20Alliance/Blogs/Goss%20Supply%20logo.png?width=400&height=121&name=Goss%20Supply%20logo.png)In addition to oil and gas, MRO, construction, industrial, and safety sales, Goss Supply provides service, repairs, and rentals to their surrounding communities. They focus on building lasting relationships with their customers and partners.

NetPlus had an opportunity to hear from Goss Supply President Andy Goss who runs the business with his father Vice President Terry Goss and sister CFO Stacy Goss-Erwine. We spoke about where our industry is headed, what sparks confidence for the future, and lessons learned along the way.

 

NETPLUS: Looking back on your history, what’s something critical that you or your predecessors needed to learn, embrace, or overcome to get where you are today?

GOSS: Always listen to what your customers have to say. Read between the lines to draw conclusions to better serve their needs. Understand that it’s not always about making a sale but about coming up with the best possible solution.

 

NETPLUS: When you look at your team and the current state of things, what gives you confidence in the future of your business or of our industry as a whole?

GOSS: Our team of employees is a mixture of younger and older that are cross trained to do multiple jobs. Having this flexibility and empowerment puts us in a great position to keep offering our customers the best service.

 

NETPLUS: What’s something you admire about younger generations of workers? What’s something you’d like them to understand?

GOSS: Our younger generation of workers are willing to listen, take criticism, and offer different viewpoints. One thing they need to understand is that knowledge comes with experience, and experience takes time. Retain what you learn and learn something new every day.

 

NETPLUS: What’s a new practice, system, or technology you’ve embraced in the last 5-10 years, and how has that positively impacted your business?

GOSS: Adding CNC machines and engineering services at our sister company has been a huge help in offering customers a one-stop shop for tackling problems that otherwise may have to go through three or more companies. Offering a streamlined approach for custom products is a growing segment of our business.

 

NETPLUS: Do you have any predictions for industry trends coming around the corner?

GOSS: Don’t watch the news. Talk to your customers and ask them how their business forecasts look. Each industry is different and subject to ups and downs. Each local economy is going to be different as well. The better you understand your customers’ business, the more informed you will be. Overall, I’m optimistic about the future, even though we are in a time of uncertainty with tariffs and geo-political tensions.

 

NETPLUS: How do you see your NetPlus membership adding big-picture value to your company not just this year, but for years to come?

GOSS: We have always valued NetPlus since becoming one of the first members. Over the years they have done an excellent job expanding their supplier list and adding partners we’re interested in working with. By engaging and listening to members, NetPlus has continually added value year after year. We expect this trend to continue and are excited to see what the future of NetPlus will bring to its members.

 

NETPLUS: Any other thoughts on where our industry is headed and how we can best prepare for it?

GOSS: While we are somewhat in a slowdown period, there are always industries that are consistent performers. Always take care of your base, listen to what they have to say, and be prepared to be a problem solver for future opportunities.

 

 Topics: [Distributor Member Q&A](https://blog.netplusalliance.com/topic/distributor-member-qa), [Tips for Growth](https://blog.netplusalliance.com/topic/tips-for-growth), [Benefits of a Buying Group](https://blog.netplusalliance.com/topic/benefits-of-a-buying-group)

- [Tweet](https://twitter.com/share)

- Recent
- Popular
- Categories

### Lists by Topic

- [Blog (78)](https://blog.netplusalliance.com/tag/blog)
- [Industrial Supplies Buying Group (25)](https://blog.netplusalliance.com/tag/industrial-supplies-buying-group)
- [Industrial Buying Group (20)](https://blog.netplusalliance.com/tag/industrial-buying-group)
- [Tips for Distributors (18)](https://blog.netplusalliance.com/tag/tips-for-distributors)
- [Industrial Distributor (14)](https://blog.netplusalliance.com/tag/industrial-distributor)
- [Uncategorized (14)](https://blog.netplusalliance.com/tag/uncategorized)
- [Contractor Supplies Buying Group (13)](https://blog.netplusalliance.com/tag/contractor-supplies-buying-group)
- [Group Updates (10)](https://blog.netplusalliance.com/tag/group-updates)
- [NetPlus Alliance Industry Outlook (10)](https://blog.netplusalliance.com/tag/netplus-alliance-industry-outlook)
- [Distributor Tips (9)](https://blog.netplusalliance.com/tag/distributor-tips)
- [Tips for Growth (9)](https://blog.netplusalliance.com/tag/tips-for-growth)
- [Tips for Business Owners (8)](https://blog.netplusalliance.com/tag/tips-for-business-owners)
- [Benefits of a Buying Group (7)](https://blog.netplusalliance.com/tag/benefits-of-a-buying-group)
- [NetPlus News (7)](https://blog.netplusalliance.com/tag/netplus-news)
- [Employee Training (6)](https://blog.netplusalliance.com/tag/employee-training)
- [Manufacturer Buying Group (6)](https://blog.netplusalliance.com/tag/manufacturer-buying-group)
- [Supplier News (6)](https://blog.netplusalliance.com/tag/supplier-news)
- [Distributor News (5)](https://blog.netplusalliance.com/tag/distributor-news)
- [Hiring Tactics For Industrial Distributors (5)](https://blog.netplusalliance.com/tag/hiring-tactics-for-industrial-distributors)
- [Industrial Suppliers Distributor (5)](https://blog.netplusalliance.com/tag/industrial-suppliers-distributor)
- [NetPlus Alliance Case Study (5)](https://blog.netplusalliance.com/tag/netplus-alliance-case-study)
- [Artificial Intelligence (4)](https://blog.netplusalliance.com/tag/artificial-intelligence)
- [Build Channel Partnership (4)](https://blog.netplusalliance.com/tag/build-channel-partnership)
- [COVID19 (4)](https://blog.netplusalliance.com/tag/covid19)
- [Distributor Member Q&A (4)](https://blog.netplusalliance.com/tag/distributor-member-qa)
- [Employee Morale (4)](https://blog.netplusalliance.com/tag/employee-morale)
- [Hand Tools (4)](https://blog.netplusalliance.com/tag/hand-tools)
- [NetPlus Alliance Supplier (4)](https://blog.netplusalliance.com/tag/netplus-alliance-supplier)
- [NetPlus Distributors (4)](https://blog.netplusalliance.com/tag/netplus-distributors)
- [Product Training (4)](https://blog.netplusalliance.com/tag/product-training)
- [Supplier Relationships (4)](https://blog.netplusalliance.com/tag/supplier-relationships)
- [BlueVolt Training (3)](https://blog.netplusalliance.com/tag/bluevolt-training)
- [Business Service Provider (3)](https://blog.netplusalliance.com/tag/business-service-provider)
- [Business Tips (3)](https://blog.netplusalliance.com/tag/business-tips)
- [Buying Group (3)](https://blog.netplusalliance.com/tag/buying-group)
- [Distributor Insight (3)](https://blog.netplusalliance.com/tag/distributor-insight)
- [Growth Plus Plan (3)](https://blog.netplusalliance.com/tag/growth-plus-plan)
- [How to Navigate Change (3)](https://blog.netplusalliance.com/tag/how-to-navigate-change)
- [Knipex Tools (3)](https://blog.netplusalliance.com/tag/knipex-tools)
- [NetPlus Alliance (3)](https://blog.netplusalliance.com/tag/netplus-alliance)
- [NetPlus Alliance Annual Meeting (3)](https://blog.netplusalliance.com/tag/netplus-alliance-annual-meeting)
- [News (3)](https://blog.netplusalliance.com/tag/news)
- [Online Training (3)](https://blog.netplusalliance.com/tag/online-training)
- [Safety Supplier (3)](https://blog.netplusalliance.com/tag/safety-supplier)
- [Supply Chain Management (3)](https://blog.netplusalliance.com/tag/supply-chain-management)
- [AI (2)](https://blog.netplusalliance.com/tag/ai)
- [AI Strategy (2)](https://blog.netplusalliance.com/tag/ai-strategy)
- [AI for Distributors (2)](https://blog.netplusalliance.com/tag/ai-for-distributors)
- [Avery Industrial (2)](https://blog.netplusalliance.com/tag/avery-industrial)
- [Bible (2)](https://blog.netplusalliance.com/tag/bible)
- [Dan Judge (2)](https://blog.netplusalliance.com/tag/dan-judge)
- [Distribution Business (2)](https://blog.netplusalliance.com/tag/distribution-business)
- [ERP Software (2)](https://blog.netplusalliance.com/tag/erp-software)
- [Group News (2)](https://blog.netplusalliance.com/tag/group-news)
- [Growth Plus (2)](https://blog.netplusalliance.com/tag/growth-plus)
- [Hiring Tips (2)](https://blog.netplusalliance.com/tag/hiring-tips)
- [Industrial Distribution Trends (2)](https://blog.netplusalliance.com/tag/industrial-distribution-trends)
- [Industrial Suppliers (2)](https://blog.netplusalliance.com/tag/industrial-suppliers)
- [Marketing Ideas For Industrial Distributors (2)](https://blog.netplusalliance.com/tag/marketing-ideas-for-industrial-distributors)
- [Marketing Tips (2)](https://blog.netplusalliance.com/tag/marketing-tips)
- [NetPlus Academy powered by BlueVolt (2)](https://blog.netplusalliance.com/tag/netplus-academy-powered-by-bluevolt)
- [NetPlus Alliance Update (2)](https://blog.netplusalliance.com/tag/netplus-alliance-update)
- [NetPlus Supplier (2)](https://blog.netplusalliance.com/tag/netplus-supplier)
- [Rebate Distribution (2)](https://blog.netplusalliance.com/tag/rebate-distribution)
- [Safety Equipment (2)](https://blog.netplusalliance.com/tag/safety-equipment)
- [Safety Signs (2)](https://blog.netplusalliance.com/tag/safety-signs)
- [Supply Chain Strategy (2)](https://blog.netplusalliance.com/tag/supply-chain-strategy)
- [Workplace Safety (2)](https://blog.netplusalliance.com/tag/workplace-safety)
- [eCommerce Solutions for Industrial Distributors (2)](https://blog.netplusalliance.com/tag/ecommerce-solutions-for-industrial-distributors)
- [2015 (1)](https://blog.netplusalliance.com/tag/2015-group-updates)
- [ANSI Safety Sign Standards (1)](https://blog.netplusalliance.com/tag/ansi-safety-sign-standards)
- [Adaptability (1)](https://blog.netplusalliance.com/tag/adaptability)
- [ArcOne (1)](https://blog.netplusalliance.com/tag/arcone)
- [Asset Management (1)](https://blog.netplusalliance.com/tag/asset-management)
- [Asset Tracking (1)](https://blog.netplusalliance.com/tag/asset-tracking)
- [Avery (1)](https://blog.netplusalliance.com/tag/avery)
- [Business Asset Tracking Benefits (1)](https://blog.netplusalliance.com/tag/business-asset-tracking-benefits)
- [Cable Pulling Accessories (1)](https://blog.netplusalliance.com/tag/cable-pulling-accessories)
- [Cable Pulling Solutions (1)](https://blog.netplusalliance.com/tag/cable-pulling-solutions)
- [ChatGPT (1)](https://blog.netplusalliance.com/tag/chatgpt)
- [Cloud Technology (1)](https://blog.netplusalliance.com/tag/cloud-technology)
- [Cloud-Based ERP Systems (1)](https://blog.netplusalliance.com/tag/cloud-based-erp-systems)
- [Coronavirus (1)](https://blog.netplusalliance.com/tag/coronavirus)
- [Custom Safety Kits (1)](https://blog.netplusalliance.com/tag/custom-safety-kits)
- [Disinfecting Wipe Kits (1)](https://blog.netplusalliance.com/tag/disinfecting-wipe-kits)
- [Distribution Partners (1)](https://blog.netplusalliance.com/tag/distribution-partners)
- [Distributor Inventory Strategy (1)](https://blog.netplusalliance.com/tag/distributor-inventory-strategy)
- [Distributor Profitability (1)](https://blog.netplusalliance.com/tag/distributor-profitability)
- [Distributor sales training (1)](https://blog.netplusalliance.com/tag/distributor-sales-training)
- [Employee Safety (1)](https://blog.netplusalliance.com/tag/employee-safety)
- [Hand Sanitizer (1)](https://blog.netplusalliance.com/tag/hand-sanitizer)
- [Hoists (1)](https://blog.netplusalliance.com/tag/hoists)
- [Holiday Tips (1)](https://blog.netplusalliance.com/tag/holiday-tips)
- [How to Implement Training (1)](https://blog.netplusalliance.com/tag/how-to-implement-training)
- [ISA (1)](https://blog.netplusalliance.com/tag/isa)
- [Industrial Distributors (1)](https://blog.netplusalliance.com/tag/industrial-distributors)
- [Industrial Software (1)](https://blog.netplusalliance.com/tag/industrial-software)
- [Industrial Supply Association (1)](https://blog.netplusalliance.com/tag/industrial-supply-association)
- [Industrial Vending (1)](https://blog.netplusalliance.com/tag/industrial-vending)
- [Industrial buying groups (1)](https://blog.netplusalliance.com/tag/industrial-buying-groups)
- [Innovative Cable Pullers (1)](https://blog.netplusalliance.com/tag/innovative-cable-pullers)
- [Integrated Supply Software (1)](https://blog.netplusalliance.com/tag/integrated-supply-software)
- [Inventory Control Solutions (1)](https://blog.netplusalliance.com/tag/inventory-control-solutions)
- [Inventory Stratification (1)](https://blog.netplusalliance.com/tag/inventory-stratification)
- [John J. Buckley Lifetime Achievement Award (1)](https://blog.netplusalliance.com/tag/john-j-buckley-lifetime-achievement-award)
- [Knipex Innovations (1)](https://blog.netplusalliance.com/tag/knipex-innovations)
- [MRO Material Management (1)](https://blog.netplusalliance.com/tag/mro-material-management)
- [Midland Tool (1)](https://blog.netplusalliance.com/tag/midland-tool)
- [NPS Spill Control (1)](https://blog.netplusalliance.com/tag/nps-spill-control)
- [NSC National Safety Congress & Expo (1)](https://blog.netplusalliance.com/tag/nsc-national-safety-congress-expo)
- [NetPlus (1)](https://blog.netplusalliance.com/tag/netplus)
- [NetPlus Alliance Award Winners (1)](https://blog.netplusalliance.com/tag/netplus-alliance-award-winners)
- [NetPlus Alliance Group Purchases Growth (1)](https://blog.netplusalliance.com/tag/netplus-alliance-group-purchases-growth)
- [NetPlus Alliance Growth (1)](https://blog.netplusalliance.com/tag/netplus-alliance-growth)
- [NetPlus Alliance Success Story (1)](https://blog.netplusalliance.com/tag/netplus-alliance-success-story)
- [NetPlus History (1)](https://blog.netplusalliance.com/tag/netplus-history)
- [NetPlus Member News (1)](https://blog.netplusalliance.com/tag/netplus-member-news)
- [NetPlus Partnerships (1)](https://blog.netplusalliance.com/tag/netplus-partnerships)
- [NetPlus Perks (1)](https://blog.netplusalliance.com/tag/netplus-perks)
- [Northern Safety & Industrial (1)](https://blog.netplusalliance.com/tag/northern-safety-industrial)
- [ORS Nasco (1)](https://blog.netplusalliance.com/tag/ors-nasco)
- [OSHA Safety Sign Standards (1)](https://blog.netplusalliance.com/tag/osha-safety-sign-standards)
- [OSHA Violations (1)](https://blog.netplusalliance.com/tag/osha-violations)
- [Personal Protection Equipment (1)](https://blog.netplusalliance.com/tag/personal-protection-equipment)
- [Product Data Best Practices (1)](https://blog.netplusalliance.com/tag/product-data-best-practices)
- [Product Expansion (1)](https://blog.netplusalliance.com/tag/product-expansion)
- [Professional Pliers (1)](https://blog.netplusalliance.com/tag/professional-pliers)
- [Profitability (1)](https://blog.netplusalliance.com/tag/profitability)
- [ROI of sales training (1)](https://blog.netplusalliance.com/tag/roi-of-sales-training)
- [Safety (1)](https://blog.netplusalliance.com/tag/safety)
- [Safety Cabinets (1)](https://blog.netplusalliance.com/tag/safety-cabinets)
- [Safety Helmet (1)](https://blog.netplusalliance.com/tag/safety-helmet)
- [Safety Lockers (1)](https://blog.netplusalliance.com/tag/safety-lockers)
- [Safety Lockout Kits (1)](https://blog.netplusalliance.com/tag/safety-lockout-kits)
- [Safety Prodcuts (1)](https://blog.netplusalliance.com/tag/safety-prodcuts)
- [Safety Tips (1)](https://blog.netplusalliance.com/tag/safety-tips)
- [Social Media (1)](https://blog.netplusalliance.com/tag/social-media)
- [Southwire (1)](https://blog.netplusalliance.com/tag/southwire)
- [Spilfyter Wipe Kits (1)](https://blog.netplusalliance.com/tag/spilfyter-wipe-kits)
- [Spill Control (1)](https://blog.netplusalliance.com/tag/spill-control)
- [Successful 2021 (1)](https://blog.netplusalliance.com/tag/successful-2021)
- [Supply Chain Disruption (1)](https://blog.netplusalliance.com/tag/supply-chain-disruption)
- [Supply Chain Partnerships (1)](https://blog.netplusalliance.com/tag/supply-chain-partnerships)
- [Tips for Sales Reps (1)](https://blog.netplusalliance.com/tag/tips-for-sales-reps)
- [Tips for Suppliers (1)](https://blog.netplusalliance.com/tag/tips-for-suppliers)
- [Tool Tips (1)](https://blog.netplusalliance.com/tag/tool-tips)
- [Trade show (1)](https://blog.netplusalliance.com/tag/trade-show)
- [Training ROI (1)](https://blog.netplusalliance.com/tag/training-roi)
- [Trust Teamwork (1)](https://blog.netplusalliance.com/tag/trust-teamwork)
- [Vendor Managed Inventory (1)](https://blog.netplusalliance.com/tag/vendor-managed-inventory)
- [Walter Surface Technologies (1)](https://blog.netplusalliance.com/tag/walter-surface-technologies)
- [Ways to Elevate Your Distribution Business (1)](https://blog.netplusalliance.com/tag/ways-to-elevate-your-distribution-business)
- [Website Lead Gen Tips (1)](https://blog.netplusalliance.com/tag/website-lead-gen-tips)
- [Website Lead Generation Checkup (1)](https://blog.netplusalliance.com/tag/website-lead-generation-checkup)
- [Welding Hand Tools (1)](https://blog.netplusalliance.com/tag/welding-hand-tools)
- [What is a buying group (1)](https://blog.netplusalliance.com/tag/what-is-a-buying-group)
- [Wholesale Supplier (1)](https://blog.netplusalliance.com/tag/wholesale-supplier)
- [Why Training Matters (1)](https://blog.netplusalliance.com/tag/why-training-matters)
- [Why it’s Important to Make Time for Training (1)](https://blog.netplusalliance.com/tag/why-its-important-to-make-time-for-training)
- [Women in the Industry (1)](https://blog.netplusalliance.com/tag/women-in-the-industry)
- [Wright Tool (1)](https://blog.netplusalliance.com/tag/wright-tool)
- [b2b sales training (1)](https://blog.netplusalliance.com/tag/b2b-sales-training)
- [cleaning protocols (1)](https://blog.netplusalliance.com/tag/cleaning-protocols)
- [distributor training (1)](https://blog.netplusalliance.com/tag/distributor-training)
- [eCommerce platforms for industrial distributors (1)](https://blog.netplusalliance.com/tag/ecommerce-platforms-for-industrial-distributors)
- [industrial distributor buying groups (1)](https://blog.netplusalliance.com/tag/industrial-distributor-buying-groups)
- [industry buying group (1)](https://blog.netplusalliance.com/tag/industry-buying-group)
- [online sales training (1)](https://blog.netplusalliance.com/tag/online-sales-training)
- [sales training (1)](https://blog.netplusalliance.com/tag/sales-training)

[see all](https://blog.netplusalliance.com/goss-supply-let-customer-relationships-guide-the-way#)

[![access the netplus alliance industry outlook](https://no-cache.hubspot.com/cta/default/6063595/0607c6a0-6ced-42a0-8aee-fbc21ce10333.png) ](https://cta-redirect.hubspot.com/cta/redirect/6063595/0607c6a0-6ced-42a0-8aee-fbc21ce10333)

---

 PREVIOUS STORY

[Industrial Distribution Recruiting Requires a Different Approach](https://blog.netplusalliance.com/industrial-distribution-recruiting-requires-a-different-approach)

[**](https://blog.netplusalliance.com/)

 NEXT STORY

[Know Your Rebate Programs: What Are You Leaving on the Table?](https://blog.netplusalliance.com/know-your-rebate-programs)

## Recent Posts

[![Prepare for the Annual Meeting with tips from NetPlus member GCS Supply.](https://blog.netplusalliance.com/hubfs/1.%20NetPlus%20Alliance/Blogs/NPA-1641.jpg) ](https://blog.netplusalliance.com/empowering-excellence-with-gcs-supply)

NetPlus Alliance Annual Meeting | Distributor Member Q&A | Tips for Growth | Benefits of a Buying Group

## [Empowering Excellence with GCS Supply](https://blog.netplusalliance.com/empowering-excellence-with-gcs-supply)

 September 22, 2025 | 3 minute read

[Read More **](https://blog.netplusalliance.com/empowering-excellence-with-gcs-supply)

[![](https://blog.netplusalliance.com/hubfs/1.%20NetPlus%20Alliance/Blogs/B%26R%20Industrial%20Supply.png) ](https://blog.netplusalliance.com/all-in-engagement-with-br-industrial-supply)

Distributor Member Q&A

## [All-In Engagement with B&R Industrial Supply](https://blog.netplusalliance.com/all-in-engagement-with-br-industrial-supply)

 March 31, 2026 | 4 minute read

[Read More **](https://blog.netplusalliance.com/all-in-engagement-with-br-industrial-supply)

[![](https://blog.netplusalliance.com/hubfs/Imported_Blog_Media/Nick_Curley648.jpg) ](https://blog.netplusalliance.com/qa-with-nick-curley-from-northern-safety-industrial)

Buying Group | Blog | Industrial Buying Group | NetPlus Distributors | Distributor Member Q&A | Northern Safety & Industrial

## [Q&A with Nick Curley from Northern Safety & Industrial](https://blog.netplusalliance.com/qa-with-nick-curley-from-northern-safety-industrial)

 October 31, 2019 | 3 minute read

[Read More **](https://blog.netplusalliance.com/qa-with-nick-curley-from-northern-safety-industrial)

### Don't Miss Out on the Latest Articles, Subscribe Today!

[![footer-logo](https://blog.netplusalliance.com/hubfs/footer-logo.png "footer-logo")](https://www.netplusalliance.com/)

57 Canal Street  
Lockport, NY 14094  
(716) 438-2014

[** ](https://www.linkedin.com/company/netplus-alliance/) [** ](https://www.facebook.com/NetPlusAlliance) [** ](https://twitter.com/netplusalliance?lang=en) [** ](https://www.instagram.com/netplusalliance/?hl=en)

[ Join Today ](https://offer.netplusalliance.com/consultation)

[ Member Login ](https://portal.netplusalliance.com/?username=&password=&submit=Login)

Copyright 2026 | NetPlus Alliance